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Returns & Exchanges

At Unboxify, we want you to be completely satisfied with your electronics purchase. If your device doesn't meet your expectations, you can initiate a return or exchange within 14 days of delivery.

1

Initiate Request

Log into your account and visit the 'My Orders' section to select the item you wish to return and submit a formal request.

2

Package Your Device

Ensure the item is in its original condition with all accessories, manuals, and packaging included to qualify for a full refund.

3

Ship It Back

Affix the prepaid shipping label provided by our support team to your package and drop it off at any authorized courier location.

4

Inspection & Refund

Once our technicians verify the device's condition, your refund or exchange will be processed within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing